Retainers & Hours Banks

Sell a block of hours, and let Fee-Lion keep the count.

A retainer is a fee each period that covers a bank of hours. Fee-Lion bills the fee on schedule, draws the bank down as your team logs time, rolls unused hours over by your rules, and bills overage at your rate. Clients see their usage in the portal.

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Sell a block of hours, and let Fee-Lion keep the count.

Everything inside

Every facet, function & convenience.

Fee plus hours

Set the fee, the hours it covers each period and the client it belongs to, optionally tied to one project.

Rollover your way

No rollover, rollover up to a cap, or unused hours that expire after a set number of periods.

Overage billing

Hours past the bank are billed at your overage rate, as a line on the next retainer invoice or as a separate draft.

Billed on schedule

The retainer fee rides Fee-Lion's recurring invoices, so drafts arrive for review before they go out.

Time draws it down

Billable time on the retainer's project, or any of the client's projects for a company-wide retainer, counts against the bank.

No double billing

Time covered by a retainer is skipped by "bill unbilled time", so it never lands on a second invoice.

Usage alerts

Owners and admins are emailed at 80% and 100% of the bank; you can choose to email the client too.

Client portal card

Clients see this period's hours, rollover and what is left, plus their period history.

Period history

Every period's hours, rollover, usage and overage, with links to the invoice that billed it.

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The hours bank, at a glance

The hours bank, at a glance

Every active retainer shows how much of this period's bank is used, what rolled over and what is left. The list tells you which clients are close to their limit before they ask.

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Rollover and overage, handled

Rollover and overage, handled

Unused hours roll forward by your rule. Go over and the overage is billed at your rate on the next retainer invoice. The period history keeps the whole record, month by month.

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Clients can check their own balance

Clients can check their own balance

The client portal shows the same usage bar: hours used, rolled over and remaining this period. Fewer "how many hours do we have left?" emails.

Questions

The short answers.

How is a retainer different from a recurring invoice?

A recurring invoice bills a fixed amount. A retainer bills a fixed amount and tracks the hours it covers: it draws down as time is logged, rolls over unused hours and bills overage.

Can unused hours roll over?

Yes. Choose no rollover, rollover up to a cap, or rollover that expires after a number of periods.

How is overage billed?

At your overage rate, either added to the next retainer invoice or as its own draft invoice, once per period.

Will retainer time show up as unbilled?

No. Time drawn from a retainer is marked as covered, so it is left out of unbilled time and "bill unbilled time".

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