When you need to give money back, Fee-Lion lets you issue a refund directly from the payment you took — for the full amount or just part of it. The refund is recorded against the invoice so your history and balances stay correct.
When you’d use this
Refunds come up more often than anyone likes: a deposit returned when a project is cancelled, an overpayment from a client who paid an old invoice twice, a goodwill credit after a mistake. Recording the refund in Fee-Lion rather than only in Stripe or your bank keeps the invoice’s balance and your revenue reports truthful, so the money you actually kept is the number you see.
Issue the refund
- Open the invoice and find the payment you want to refund.
- Issue a full or partial refund from that payment record.
- Confirm the amount and save.
How it shows up
A refund appears as a negative (Refunded) entry on the invoice’s payment history, sitting alongside the original payment. Because the refund is its own line, you can always see both what came in and what went back out.
- The invoice balance adjusts to reflect the refund.
- For online payments, the fees reconcile automatically.
Tip: A partial refund is the right tool when you are returning part of a deposit or correcting an overpayment — you keep the original payment on record and add a matching negative entry.
FAQ
Does an online refund go back to the client’s card?
Yes. Refunding an online payment sends the money back through Stripe to the original card or bank account, and the refund records itself on the invoice.
How do I refund a payment that was made by check?
Record a refund against the offline payment and send the money back however you choose. The invoice shows both entries so the history is complete.
Does a refund change the invoice status?
If the refund reopens a balance, the invoice moves back out of paid. A full refund on a fully paid invoice leaves it with the original balance owing.
Join the discussion
Members join the discussion
Comments are for Fee-Lion users. Enter your email and we'll send a one-time link to sign in — no password.