Tagged

Payments

← All support topics

Take several payments on one invoice Big project? Let the balance come in across a few payments — card, check, or a mix — while Fee-Lion keeps a running total of what's left. Invoices Partial Payments Payments “Pending” vs “Succeeded” Payment States Why a card payment can show as pending for a moment before it's confirmed — and how to tell when the money is really on its way to you. Invoices Payments Stripe Send a paid receipt to a client After a payment lands, send a clean receipt your client can file. Here's where to find it and how to get it to them. Client Portal Payments Receipts Record a bank transfer or check payment manually Got paid by wire, ACH, or a paper check outside Fee-Lion? Log it against the invoice so your books and the client's balance both stay right. Invoicing Payments Reconciliation Apply a collected deposit to the final balance You took a deposit up front. Here's how that money carries over so the final invoice only asks the client for what's still owed. Deposits Invoicing Payments Copy and share an invoice’s payment link Skip the portal tour — grab the direct pay link for any invoice and drop it in an email, a text, or a chat so your client can pay in one tap. Client Portal Invoices Payments Handle a chargeback or payment dispute A client's card payment got disputed. Here's what a chargeback means, what Fee-Lion shows you, and how to respond with the evidence you already have. Disputes Payments Stripe What your client sees right after they pay The moment a card goes through: a confirmation, a receipt, and a paid invoice. Client Portal Payments Stripe How the Portal Works on a Client’s Phone Most clients approve and pay from a phone. Here's what that experience looks like. Client Portal Mobile Payments Full Refund or Partial? Choosing the Right One Decide between refunding everything and refunding part of an invoice, and what each does. Payments Refunds Stripe